COVID-19 test tube with swabs

Anyone with cold or flu symptoms need to get tested for COVID-19. For some people with disability, this is easier said than done. Here's what we know on the use of home or self-testing kits.

People with disability are more likely to be transport disadvantaged. They may not have access to a private vehicle or may not be able to leave their home due to mobility issues. This can make getting tested for COVID-19 tricky because when getting tested, you are required to completely self-isolate until your results come back. This means not accessing community spaces including public transport. 

Read more on testing for people with a disability and saliva testing.

What are the symptoms?

Basically, any cold or flu symptoms could be related to COVID-19. The most common symptoms are: 

  • fever
  • dry cough
  • tiredness

If you need help identifying these symptoms, try the HealthDirect Coronvirus COVID-19 Symptom Checker or call 1800 022 222 24 hours a day. 


Can I get a home testing kit?

It depends. At the moment, they are only available in some metropolitan areas, which we share below. Please note that we are updating this information as things change, and at the moment they are changing all the time, so do check back.


If you are unable to leave your home and require a test, you can call the Victorian Department of Health and Human Services (DHHS) COVID Home Testing Line on 1300 13 44 88 between 11 am and 7 pm and press 3 to speak to an operator. As of 21st of July, calls are now being diverted to the COVID Hotline, who will try to make a suitable arrangement for you.

Returning a test

If you are trying to return a self-test kit, you can either hand your completed test back to a community tester or call 1300 13 44 88 between 11 am and 7 pm and press 3 to speak to an operator. The operator will need you to provide the following information about yourself: Name, address, contact number, number of kits to be collected and collection location.

You can also register your details online using the DHHS COVID-19 Self Test pickup form


Histopath is working with COVID Test Sydney to deliver and collect home testing kits in the greater Sydney metropolitan area and may be able to help with home tests in the Sydney region.

Go to or for more information.


SA Pathology is providing a metro based Adelaide Domiciliary Service which is staffed by nurses for the collection of potential COVID-19 specimens within a persons’ home.

Home testing supports GPs who may not be able to perform the test in their own clinic.

For more information visit SA Health COVID-19 Response: Home testing

Need help? Call us!

We have shared with the government that the lack of access to home testing is a serious issue for people with disability and that many people needing tests at home have been calling us. Also, that some people would like someone to come to their home to complete testing.

If you are looking for more information or need a home-based test in your area you can call us on the COVID-19 Disability Information Helpline on 1800 643 787, Monday to Friday 8 am to 8 pm.

Things are changing all the time so please note that this advice could change. We will let you know if it does.

IDEAS does information so you can do life.